← Back to Home

Privacy Policy

Last updated: 14 July 2026

Your privacy matters. This policy explains how WRDO (Pty) Ltd collects, uses, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and the General Data Protection Regulation (GDPR) of the European Union.

1. Who We Are

WRDO (Pty) Ltd ("WRDO", "we", "us", "our") is a digital technology company registered in South Africa (Registration: 2026/095904/07). We operate the following services:

Contact: privacy@wrdo.co.za

2. Information We Collect

2.1 Information You Provide

2.2 Information Collected Automatically

2.3 Analytics Services

We use the following third-party analytics services:

2.4 WRDO on WhatsApp

When you use WRDO through WhatsApp, we collect and process:

2.5 Data Received from Meta (Platform Data)

WRDO is built on the WhatsApp Business Platform operated by Meta Platforms, Inc. In providing the service we receive data from Meta, including message metadata and, where you connect a business to WRDO using Facebook Login (Embedded Signup), your public profile, business name and WhatsApp Business Account details. We use this Platform Data solely to provide and improve the WRDO service, we process it in accordance with Meta's Platform Terms, and we do not sell it or use it for advertising. You can request deletion of this data at any time — see our data deletion instructions.

3. How We Use Your Information

We process your personal information for the following purposes:

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

5. Your Rights Under POPIA & GDPR

You have the right to:

To exercise these rights, contact us at privacy@wrdo.co.za. For step-by-step instructions on deleting your data — including data collected through WhatsApp and Facebook Login — see our data deletion page.

6. Cookies & Tracking

We use cookies and similar technologies to:

Types of Cookies We Use

You can manage cookies through your browser settings. Note that disabling cookies may affect site functionality.

7. Data Sharing & Third Parties

We do not sell your personal information. We may share data with:

Third-Party Services We Use

8. Data Retention

We retain your personal information for as long as necessary to:

Email subscribers data is retained until you unsubscribe. Analytics data is anonymized and aggregated. WhatsApp conversation data is retained while your WRDO profile is active and deleted on request (see data deletion), except transaction records we must keep under South African financial and tax legislation (retained for 5 years, then deleted).

9. Data Security

We implement industry-standard security measures including:

10. International Data Transfers

Your data may be processed outside South Africa, including in the European Union and United States. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where applicable.

11. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

For privacy-related inquiries or to exercise your rights:

14. Regulatory Authorities

If you have concerns about our data practices, you may contact:

Built in Africa. Designed for the world.

© WRDO. All rights reserved.

WRDO™, World Ready Digital Operator™, and As You Are™ are trademarks of WRDO.