Data Deletion

Last updated: 14 July 2026

            Your data, your rules. You can ask WRDO (Pty) Ltd to delete your personal
            information at any time. This page explains exactly how, what gets deleted, and how long it takes.
        

1. Delete from inside WhatsApp

Open your WRDO chat on WhatsApp (+27 72 110 4651)
Tap Menu (Kieslys) → Change my settings
Choose Your data → Delete my data and confirm

Or simply type "delete my data" in the chat — we will confirm and process it.

2. Delete by email

Email privacy@wrdo.co.za from any address, with the WhatsApp number you used with WRDO. We verify the request against that number before deleting.

3. If you connected a business via Facebook Login

If you onboarded a business to WRDO using Facebook Login (Embedded Signup), you can additionally revoke WRDO's access at any time in your Meta Business Manager under Business settings → Integrations → Connected apps, or from your Facebook Settings → Business Integrations. Removing the WRDO app revokes our access; email us (section 2) to also delete the data we already hold.

4. What gets deleted

Your profile (name, number, language, preferences)
Your conversation history and any media you sent us
Your rewards wallet and referral links
Data received from Meta (Platform Data), including business onboarding data

5. What we must keep (and for how long)

South African financial and tax legislation (including FICA and the Tax Administration Act) requires us to keep records of completed payments for 5 years. These records are kept isolated, are not used for anything except legal compliance, and are deleted when the retention period ends.

6. Timeline

Deletion requests are confirmed immediately and completed within 30 days. We will send you one final confirmation message when it is done.